Most printers require that you install the latest printer driver to help the printer work well. Your driver could also be damaged if you’ve experienced power outages, computer viruses, or other problems. If your printer isn’t responding, downloading and installing the latest printer driver can often resolve these problems.
Install the latest printer driver #
Here are several ways to update your printer driver.
Use Windows Update
Use Windows Update #
Windows Update might find an updated version of your printer driver. To use it:
- Select Start , then select Settings > Windows Update.Open Windows Update
- Select Check for updates.
If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use. To check for optional drivers:
- After the check is complete, select Advanced options, then select Optional updates.
- Select Driver updates if available.
- Select a checkbox next to a driver that’s associated with your printer.
- Select Download & install.
Note: If you didn’t find an optional driver that works for your printer, you might need to download and install the driver from the printer manufacturer’s website.
Install software that came with your printer
If your printer came with a disc, it might contain software that can help you install drivers for your printer or it may be able to help you check for driver updates.
Download and install the driver from the printer manufacturer’s website
Check your printer manufacturer’s support site. To find it, search the internet for the name of your printer manufacturer plus the word “support,” such as “HP support.”
Driver updates are often available in the “Drivers” section of a printer manufacturer’s website. Some support sites let you search for your printer model number directly. Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer’s website.
Most drivers are self-installing. After you download one, double-click (or double-tap) the file to begin installing. Then follow these steps to remove and reinstall the printer.
- Right-click Start , then select Settings > Bluetooth & devices > Printers & scanners.Open Printers & scanners
- Find the printer, select it, then select Remove.
- After removing your printer, add it back by selecting Add device. Wait for your device to find nearby printers, choose the one you want, then select Add device.