Microsoft provides extensive support options through their official support website at https://support.microsoft.com/. It is vitally important to understand the following:
- A common misconception is that Microsoft will not contact you. This is not always true. Microsoft will contact you if you have initiated contact with them through their official support website.
- Another misconception is that Microsoft will not provide remote support. Depending on the circumstances, Microsoft may provide remote support if their software is the cause of the issue (this often relates to Office products).
Microsoft has multiple support options, including email, chat and phone, all available through their support website. We do not list any of those contact methods on this page simply due to Microsoft’s changing support processes. We strongly advise visiting Microsoft’s Support website at https://support.microsoft.com/.