Canon sells primarily printers and cameras.
Canon support is available via http://www.canon.ca/en/Contact-Support/Consumer.Live chat is available via their website Tuesday – Friday from 9AM to 5 PM EDT. They are closed on weekends. Email submissions are accepted via their website with an expected 2 day response time. Phone support is available via 1-800 OK CANON (652-2666) Monday – Friday from 9AM to 6PM ET.