The steps below will walk you through activating ITSupportPanel after it has already been installed on your device.
Step 1: Go into the Applications folder, by either selecting the Applications icon from your dock, usually located by your Trash bin:
Or by navigating to Applications from Finder:
Step a:
Step b:
Step 2: Once in Applications, find the ITSupportPanel icon and double-click to open it.
Step 3: You will immediately receive a prompt to allow ITSupportPanel to Auto Start. Please choose Yes.
Step 4: The application will now launch directly to the system tray icon. You must now open the application from the tray icon to complete the registration process.
Step 5: Once open, paste in the Activation Code provided to you by Clever IT. Then, choose the option to Register and fill in your details.
Step 6: You will immediately receive an email with your password to be inputted. You should then see the Clever IT branded support interface.