Vendor Support

Xerox Support

Xerox sells printers. Xerox support is available via http://www.support.xerox.com/. Remote support is available via Xerox’s website 24/7 with an expected 1 hour response. Additionally, 24/7 phone support is available via 1-800-821-2797.

Toshiba Support

Toshiba sells desktops, laptops, tablets, monitors and other computer peripherals as well as home electronics. Toshiba’s support is available via https://support.toshiba.ca/support/. Technical Support for Consumer Laptop and Accessories can be reached via 1 800-663-0378 or via email at dpgsupport@toshiba.ca. Technical Support for TV can be reached via email at dpgsupport@toshiba.ca. For Hard drives and storage devices, technical Support can be reached […]

MSI Support

MSI sells desktops, laptops, motherboards, video cards and peripherals aimed at gamers. MSI support is available via https://ca.msi.com/support. Email support is available via CAsupport@msi.com. Phone Support for MSI is available as follows: AIO & Notebook Tel (English): 1-888-447-6564 Hours: Mon-Fri (5:00AM – 7:00PM PST) VGA & Motherboard Tel: 1-844-887-0188 Hours: Mon-Fri (9:00AM – 6:00PM PST)

Microsoft Support

Microsoft sells software, devices and services worldwide. Microsoft provides extensive support options through their official support website at https://support.microsoft.com/. It is vitally important to understand the following: A common misconception is that Microsoft will not contact you. This is not always true. Microsoft will contact you if you have initiated contact with them through their official support […]

Acer Support

Acer sells computers, laptops, tablets, monitors, projectors and smart devices. Acer’s support website can be found here https://www.acer.com/ac/en/US/content/support. Many of the support options available on their website require a serial number. Information on finding your serial number can be found here http://global-download.acer.com/SupportFiles/HelpDoc/help.aspx?LC=en&BC=Acer#_ga=1.145132212.1008129855.1468446755. If your product is still in warranty, you can contact Acer via phone at 1-866-695-2237 24/7 or via […]

Apple Support

Apples sells phones, tablets, laptops and desktops. Apple support is available via https://support.apple.com/. Through Apple’s website, you can get support by phone or chat, or set up a repair or make a Genius Bar reservation for iPhone, iPad, Mac, and more. You can phone Apple using the number 1-800-263-3394.

ASUS Support

ASUS sells notebooks, netbooks, motherboards, graphics cards, displays, desktop PCs, servers, wireless solutions, and networking devices. ASUS Canada’s official support page can be found at https://www.asus.com/ca-en/support/. While they do not have a public email address, there is an Email Us form on their website that can be found here https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en-US. Finally, ASUS 24/7 phone support is available by using […]

Brother Support

Brother sells printers and sewing machines. Brother support is available via https://www.brother.ca/en/support-center. Live chat is available via their website Monday – Friday from 9AM to 6PM EDT. It is not available on weekends. You can also submit help requests through their support website. Telephone options are not publicly available for Brother. Important Note: Due to Brother’s lack […]

Canon Support

Canon sells primarily printers and cameras. Canon support is available via http://www.canon.ca/en/Contact-Support/Consumer.Live chat is available via their website Tuesday – Friday from 9AM to 5 PM EDT. They are closed on weekends. Email submissions are accepted via their website with an expected 2 day response time. Phone support is available via 1-800 OK CANON (652-2666) Monday – Friday […]

Dell Support

Dell sells desktops, laptops, monitors, printers and electronics. Dell support is available via http://www.dell.com/support/. To properly navigate Dell’s website you will need your service tag. This website can help you identify your service tag http://www.dell.com/support/contents/ca/en/cadhs1/category/product-support/self-support-knowledgebase/locate-service-tag. Contacting Dell Support through the website varies depending on your warranty status. You can call Dell support 24/7 via 1-800-906-3355, but you will likely […]

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