Network and Internet

Wi-Fi problems and your home layout

The layout of your home can cause Wi-Fi problems, and its one of the things thats overlooked most. Here are some steps you can take to help make your Wi-Fi better. Notes Before you start to make changes to your Wi-Fi network, you should run a network speed test to get a baseline for your […]

Wi-Fi connection icons and what they mean

The Wi-Fi  icon on the far right of the Windows taskbar can tell you a lot about your Wi-Fi connection and the state it’s in. Here are a few of the different Wi-Fi icons you might see. Wi-Fi connected icons You’re connected to Wi-Fi and the Internet. You should be in good shape. If you […]

Update the network adapter driver

An outdated or incompatible network adapter driver can cause connection problems. If you recently upgraded to Windows 10, it’s possible that the current driver was designed for a previous version of Windows. Check to see if an updated driver is available. In the search box on the taskbar, type Device Manager, and then select Device […]

Connect to a VPN in Windows 10

Whether it’s for work or personal use, you can connect to a VPN (virtual private network) on your Windows 10 PC. A VPN connection can help provide a more secure connection to your company’s network and the Internet (for example, if you’re working from a coffee shop or similar public place). Before you can connect […]

Fix network connection issues in Windows 10

If you’re having problems getting connected to a network and can’t get onto the Internet, here are some things you can try in Windows 10. Things to try first Try these things first to help you fix or narrow down the connection problem. Check out Why can’t I get online? (Microsoft external link) and try some of the […]

Get online

To connect to a Wi‑Fi network in Windows, select the Network icon ( or ) on the taskbar. Select the Wi‑Fi network you want > Connect, then type the password and follow the instructions. That’s it—you’re connected! This icon  will appear in the taskbar. After you’re connected, you’re ready to set up email, browse the web, and do a […]

Roll back the network adapter driver

If you were connected before and recently installed a new network adapter driver, rolling back your driver to a previous version might help. In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results. In Device Manager, select Network adapters  > the network adapter name. Press […]

Run the Network troubleshooter followed by networking commands

The Network troubleshooter can help diagnose and fix common connection problems. Using this troubleshooter, then running some networking commands afterwards if needed, can help get you connected. To run the Network troubleshooter In the search box on the taskbar, type Network troubleshooter, and then select Identify and repair network problems from the list of results. […]

Temporarily turn off antivirus or malware-prevention software

Sometimes antivirus or malware-prevention software might prevent you from getting connected. You can see if the connection issue is caused by antivirus and malware-prevention software by turning it off temporarily and then trying to visit a website you trust. If you find it is causing the connection issues, contact the software manufacturer or visit their […]

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